Powerful extensions and addons for your Pinnacle Cart Store

CallTrackingMetrics

Developed by CallTrackingMetrics

CallTrackingMetrics is the only digital platform that uses call tracking intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center. Unify communications across your entire organization with our phone, text, online form, and chat tools. More than 100,000 users around the globe trust CallTrackingMetrics to manage communications for their marketing, sales, and service teams.

Integrations with systems like Google Ads & Analytics, Salesforce, Facebook, Zendesk, and Microsoft Dynamics ensure that call conversions are seamlessly integrated into existing sales and marketing processes. CallTrackingMetrics has also been recognized in Inc. Magazine’s 5000™ list of fastest-growing private companies, and as a leader on G2 Crowd for inbound call tracking software and UCaaS solutions.

Features

  • Multi-channel call attribution
  • Dynamic Number Insertion
  • Local and toll-free numbers; short codes
  • Visitor and keyword tracking
  • Call recording and transcriptions
  • Speech analytics
  • Auto dialer
  • Live chat
  • Inbound and outbound SMS
  • IVR
  • Custom call flows
  • Live agent dashboards
  • Automatic lead scoring
  • Embedded softphone with wrap-up panel

Reviews from users

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  • Price
    From $39/month
  • Free 14-day trial

Contact Info

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