Powerful extensions and addons for your Pinnacle Cart Store

Paldesk

Developed by Paldesk

Paldesk is a live chat plugin that helps businesses proactively chat in real-time with visitors and customers to their website.

How much time does your team spend trying to respond to every customer inquiry coming at you from every direction?

Well, with Paldesk, you can connect all your platforms to answer emails, live chats, and social media messages from a single web-based dashboard.

Built on-top of a robust customer helpdesk and ticketing software, Paldesk integrates with your most popular customer communication channels.

  • Email
  • Social Media
  • Android & iOS Apps
  • Website
  • Ton of platforms such as WordPress, Joomla, Drupal, Squarespace, Prestashop, and Zapier, unlocking access to 1,000+ other platforms

Consolidate inbound inquiries from email, mobile apps and social networks so they can be answered from one convenient dashboard – or even from Slack!

Stop juggling multiple accounts, logins and open browser windows and never miss an opportunity to engage or answer your customers.

Easy Installation

Paldesk – Live Chat & Helpdesk is easy to install and takes under 4 minutes to get up and running on your site.

Start your journey! Get chatting! Try Paldesk now.

Paldesk Overall rating: ★★★★★ 5 based on 1 reviews
5 1

Features

  • Multichat Support – Add multiple chats and install them on more than one website.
  • Working Hours – Enable you to simply choose when to display a different message to your customers.
  • Smart Chat Routing – Assign chats to the ideal agent.
  • Ticketing – Create, manage, respond and resolve tickets.
  • Predefined Answers – Respond to FAQ questions faster and get more done.
  • Chat Customization – Customize your look and color of your website chat.
  • Knowledge base - Provide support when customers need it most.
  • User-friendly chatbot - Automate the most frequent customer care scenarios using the assistant chatbot.
  • Feedback Forms - Collect feedback on a product, service, or overall company experience to improve your business
  • Compatible with Chrome, Firefox, Safari and Microsoft Edge.

Reviews from users

Exquisite!

★★★★★
Saves a time. Increases efficiency of multi-conversation coordination and resovement. Fastens reactions to customers requests and their resovement at that matter. Eliminates possibility to forget about postponed conversations, and lists all the client wishes/requests on same spot, improving costumer care - since it takes a click to review them no matter of time or channel they were sent trough!
- Mia D.
Get
  • Price
    From $14 per agent/per month

Contact Info

Screenshots

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